With perfect service and support programs and service team to meet 

the various needs of customers

1、Pre-sales technical support

A large number of practical application research, according to the actual needs of 

customers to make the investment configuration optimization, capacity maximization;

Project evaluation to provide users with qualitative and quantitative reference reports; 

to ensure that the appropriate products for the appropriate investment.

2、After-sales service

Full process service for new equipment;

Pre-installation meeting before arrival to ensure that personnel and tools and materials,

 etc. are well prepared;

Installation and commissioning of new equipment, providing efficient installation services

 in the shortest possible time; ensuring smooth production and maximizing value;

On-site support during the warranty period as well as active telephone response service;

 sharing of typical trouble-shooting cases and prevention, avoiding the recurrence of 

failures while enhancing the skills of customer personnel.

3、Out-of-warranty service

Provide fast and effective equipment maintenance services outside the warranty period: according 

to the actual needs of customers, we can provide a variety of service packages to renew the warranty 

service or customized contractual outsourcing of the overall service, etc. to meet the needs of customers.

4、Training

On-site operation training, as well as equipment hardware and software training;

Certified trainer courses;

Customized training programs.